Privacy Policy

Last updated: March 1, 2026

Introduction

ForkiePal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ForkiePal smart fork device and companion mobile application (collectively, the "Service").

Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and profile photo when you create an account.
  • Child Profiles: Child's name, age, dietary preferences, and allergen information.
  • Contact Information: When you contact customer support or sign up for our waitlist.

Information Collected Automatically

  • Usage Data: Meal times, food items scanned, calorie intake, and device usage patterns.
  • Device Information: Fork serial number, battery level, firmware version, and connection status.
  • Mobile App Data: Device type, operating system, app version, and crash reports.

Information We Do NOT Collect

We do not collect audio recordings, photos, or videos through the fork or app. The fork's voice feature operates locally on the device without transmitting audio data.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service, including food recognition and allergen alerts
  • Generate nutrition reports and meal tracking insights
  • Improve our AI algorithms and food database accuracy
  • Send you important updates about your device and account
  • Respond to customer support inquiries
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information.
  • Service Providers: Third-party vendors who assist with cloud storage, analytics, and customer support (under strict confidentiality agreements).
  • Legal Requirements: When required by law, court order, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you).

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

Children's Privacy

ForkiePal is designed for children under 13, but we do not knowingly collect personal information directly from children. All accounts must be created and managed by a parent or guardian. We comply with the Children's Online Privacy Protection Act (COPPA).

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your account and associated data.
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • Data Portability: Export your meal tracking data in a standard format.

To exercise these rights, contact us at [email protected].

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Meal tracking data is retained indefinitely unless you request deletion. After account deletion, we may retain certain information for legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Mail: ForkiePal Inc., 123 Innovation Drive, San Francisco, CA 94105